1.About these terms
These terms apply when you use this website to book a room with Augusta Best Inn (“we”, “us”). By making a booking you agree to them, and to our Privacy Policy.
Your agreement is with Augusta Best Inn. The site runs on technology from NEAPES LLC, which is not the seller and is not responsible for the goods or services you buy.
2.Your account
You sign in to book a room, and to see or cancel your bookings in My trips. Sign-in uses a one-time code sent to your email or phone, so keep access to them secure. Please give accurate details — we use them to contact you about your booking.
3.Booking a room
- Your booking is a request until we confirm it; we email you when we do. We may decline a booking — for example, if the room is no longer free or a price is clearly wrong — and we refund anything you paid for it.
- Room photos are for illustration. We assign your room within the room type you booked.
- Please bring a photo ID and a payment card to check-in. Check-in and check-out times, and the hotel's policies (pets, smoking, the number of guests per room), apply to your stay.
4.Prices and payment
- Room prices are shown per night and for your stay, in local currency, including taxes and any discount, before you book.
- You can pay at the hotel, or pay online by card when you book. Online payments are processed securely by Stripe, whose own terms also apply to the payment.
- Seasons, offers and promo codes may change a room's price; the price shown when you book is the one you pay.
5.Cancellations and refunds
- A booking paid at the hotel can be cancelled free of charge in My trips before your check-in day, unless the dates say otherwise when you book (for example, during a major event week).
- A booking paid online is cancelled by calling us; we arrange your refund, which goes back to the card you paid with.
- If something is wrong with your room, tell the front desk straight away so we can put it right.
Nothing in these terms takes away your rights under consumer law.
6.Gift cards
- Gift cards can be used only at Augusta Best Inn, and cannot be exchanged for cash except where the law requires.
- Treat the card code like cash. We cannot replace value used by someone who had the code.
- If we refund an order paid with a gift card, we put the value back on the card rather than paying cash.
7.Using this site
Please don't misuse the site — for example, by placing fake bookings, trying to break in, overloading it or copying its content for commercial use. We may refuse service or close an account that does.
8.Our responsibility to you
We are responsible for losses you suffer that are a foreseeable result of us breaking these terms or failing to use reasonable care. We are not responsible for losses we could not reasonably have foreseen, or for business losses. Nothing here limits liability that cannot be limited by law.
9.Governing law
These terms are governed by the laws of the state and country where we are located. If you have a problem, please contact us first — most things can be put right quickly.
10.Changes
We may update these terms. The version on this page when you place an order is the one that applies to it.
11.Contact
Augusta Best Inn
2852 Washington Rd, Augusta, GA 30909
Email: admin.qunatumerp@gmail.com
Phone: 2167851667